Robyn Sefiani: 'Without genuine stakeholder insights, Australian businesses risk disconnecting from their audiences, potentially eroding trust.'
Nick Owens has been promoted to president of corporate and crisis communications, and Iain Waterman to vice president.
Robin Sefiani: "Was it an overreaction by global photo agencies or are some institutions (The Royals) held to higher account?"
Robyn Sefiani: "We’re entering an exciting new chapter of growth."
Robyn Sefiani: "Trust, once lost, is hard but not impossible to regain."