"Most people are fantastic at their jobs because they did shit jobs for quite a long time, and they use that to...
"Our point of difference is we're going to use our customers to design the ultimate loyalty program."
Local and international speakers shared valuable insights, interesting case studies, thought-provoking ideas and outlooks for the industry.
Capability Compass aims to address the need for continuous skills development.
Keynote speakers include Tom Goodwin, Mark Ritson, and Joanna Robinson.