Google appoints Elizabeth Fox as managing director of customer solutions in Australia and New Zealand

Google - Elizabeth Fox

Fox steps into the role after John Ball stepped down from the position last month after a decade to join business consultancy Scyne Advisory.

Elizabeth Fox has been appointed managing director of Google customer solutions in Australia and New Zealand.

Google Customer Solutions is the Small and Medium Business segment of Google’s global business organisation.

Fox brings more than 20 years of global work experience to the role. Before Google in 2014, she led e-commerce and agency businesses in the US and Asia Pacific.

Since joining the tech giant, Fox has held multiple leadership roles, including head of traditional and performance agencies and head of mid-market and small business sales.

Her most recent appointment was leading small business ad sales for Google Customer Solutions in the Asia Pacific. 

“There’s never been a more exciting time to be working in this space,” Fox said of her appointment. “Australian and New Zealand SMBs have shown great resilience navigating an increasingly dynamic environment, embracing new technologies and ways of working despite challenges.

Google Customer Solutions has a unique opportunity to further empower these businesses with the best of Google, including our AI-powered advertising tools and rich customer insights, to help them achieve their goals. I’m looking forward to getting started, and contributing to their success,” Fox added.

Fox succeeds into the role after John Ball stepped down from the position last month after a decade. Last month, Ball took to LinkedIn to announce he joined business consultancy Scyne Advisory last month as its first chief executive officer.

He wrote in the post: “I could not be more excited to be joining Scyne to work with such an incredible team that is delivering real impact to public purpose businesses across Australia.”

John Mullen, chair of Scyne, added in the LinkedIn post: “I am very excited at the skills and experience that John brings to the role. As Scyne moves into the growth phase and begins the journey of implementing its five-year strategy, John’s depth of knowledge of the technology industry as well as his skills as a leader are a potent mix for the business we have established.

“Scyne is purpose driven with ethics at the core and we are driving to be the public purpose advisory business in Australia.”

Top image: Elizabeth Fox

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