CX Lavender has appointed Clint Bauer as its new chief executive officer, succeeding Adam Washington, who departs to pursue new opportunities.
Bauer has been instrumental in shaping the full-service customer experience agency’s data-led, technology-driven solutions, heading up the agency’s advisory, data and technology division and its software arm, CXTX. His track record of leveraging cutting-edge strategy, technology, data, and AI to drive client value has earned him multiple industry accolades and widespread respect among peers and clients.
“Clint is a rare talent,” said Will Lavender, executive chairman of CX Lavender. “His depth of expertise in emerging technologies, his strategic foresight, and his commitment to people-centred leadership make him perfectly placed to steer our agency through its next stage of growth.”
Bauer has overseen CX Lavender’s global expansion, championing the creation of customer-centric solutions and software. Under his leadership, the agency has consistently pushed the boundaries of innovation while delivering tangible results for clients. In embodying CX Lavender’s core values – Smart, Brave, and Kind – he ensures that the agency remains a trusted partner for businesses seeking transformative growth.
“I’m excited to step into the role of CEO at such a pivotal moment,” Bauer of his appointment. “CX Lavender has always excelled at delivering innovative solutions underpinned by a relentless focus on customers. I look forward to working alongside and leading our outstanding team as we continue to fuse creativity, data, and technology to unlock even greater value for our clients and their customers.”
As part of this leadership transition, Lavender will assume the position of Chairman, working closely with Bauer and the wider leadership team to broaden CX Lavender’s capabilities, attract top-tier talent, and ensure the agency remains at the forefront of the industry.
With Bauer leading, CX Lavender aims to implement a forward-thinking strategy, customer-focused creative solutions, and a commitment to delivering strong outcomes supported by advanced data and technologies.
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Top image: Clint Bauer